Returns & Exchanges
No Return & No Refund Policy – Skinoria
At Skinoria, we prioritize hygiene, safety, and product integrity. For this reason, we operate under a strict No Return & No Refund policy.
1. Final Sale Policy
All products sold on Skinoria are non-returnable and non-refundable once payment is completed.
This applies to:
- Opened or unopened products
- Used or unused items
- Orders placed by mistake
- Change of mind after purchase
2. Payment Confirmation
Payments are securely processed via Paymob. Once payment is successfully completed:
- The order is considered final
- No cancellations, refunds, or chargebacks are accepted
3. Product Safety Notice
Cosmetic and skincare products are personal-use items. For health and safety reasons, Skinoria does not accept returns or refunds to prevent contamination or misuse.
4. Allergic Reactions
Skinoria is not responsible for allergic reactions or skin sensitivities. Customers are advised to:
- Read ingredients carefully before purchasing
- Conduct a patch test before using any product
5. Customer Responsibility
By placing an order, the customer confirms that they:
- Have reviewed the product details carefully
- Understand and accept the No Return & No Refund policy
6. Contact Information
If you have any questions before purchasing, please contact us at:
📧 info@skinoria-eg.com
