Terms & Conditions

Introduction

Welcome to Skinoria. By accessing our website and placing an order, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. About Skinoria

Skinoria is an online cosmetics and skincare store operating in Egypt. These Terms apply to all users, customers, and transactions made through our website.

2. Products Information

We make every effort to display accurate product descriptions, ingredients, images, and prices. However, slight differences in packaging or appearance may occur due to manufacturing updates or screen settings.

3. Orders & Payments

All prices are displayed in Egyptian Pounds (EGP).
Payments are processed securely through Paymob.
Orders are only confirmed after successful payment authorization.
Skinoria reserves the right to cancel any order in case of pricing errors, payment issues, or suspected fraudulent activity.

4. No Return & No Refund Policy

Due to the nature of cosmetic and skincare products and for hygiene and safety reasons, all sales are final.

By completing a purchase on Skinoria, you acknowledge and agree that:

No returns
No exchanges
No refunds

are accepted under any circumstances.

5. Shipping & Delivery

Delivery times may vary depending on location and courier service. Skinoria is not responsible for delays caused by external factors such as courier delays, weather conditions, or incorrect delivery information provided by the customer.

6. Product Usage & Responsibility

All products are intended for external use only unless stated otherwise. Customers are responsible for:

Reviewing product ingredients carefully
Performing a patch test before full use

Skinoria is not liable for allergic reactions, skin sensitivity, or misuse of products.

7. Intellectual Property

All website content, including text, images, logos, and branding, is the exclusive property of Skinoria and may not be reproduced or used without written permission.

8. Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt.

9. Contact Information

For any inquiries, please contact us at:
📧 info@skinoria-eg.com